Reference

How 798bingo Handles Your Personal Information

This Privacy Policy tells you exactly what personal data 798bingo collects when you open an account, make a deposit via GCash, Maya or InstaPay, and browse the lobby.

Account data protectionGCash, Maya & InstaPay transaction privacyCookie and device data disclosureYour right to access or delete dataClear contact path for data requests
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798bingo How 798bingo Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Security and transparency are built into how we operate accounts, process payments and store personal information. Each point below covers a specific practice — not a vague promise.

Account Security and Login Data

Your password is stored in hashed form — we never see it in plain text. Login sessions are protected by OTP verification sent to your registered mobile number, reducing unauthorised access risk.

Cookie and Device Data

We use session cookies to keep your lobby state, game filters and wallet selections intact between pages. You can disable non-essential cookies in your browser settings without losing account access.

Data Retention and Deletion

We keep your account data for as long as your account remains active and for the period required by applicable local law after closure. Once that period passes, data is anonymised or deleted on our regular schedule.

Third-Party Payment Data

When you transact via GCash, Maya or InstaPay, those providers handle their own data under their own privacy terms. We only receive the transaction confirmation reference needed to credit your account wallet.

DATA REQUEST CONTACTS

How to Reach Us About Your Privacy

Have a question about your data, or want to submit a deletion or correction request? Use any of the channels below. Our team handles data-related queries as a priority — identifying yourself clearly with your registered email or mobile number speeds up the process.

Team online

Live Chat

Open the chat window from your account dashboard. Available for data queries, account verification questions and privacy concerns during our active support hours.

Email Support

Send your data-access or deletion request to our support email. Include your registered mobile number or the GCash or Maya number linked to your account for faster verification.

Account Help Centre

Log in and navigate to the Help section. You can submit a formal data-request ticket there — track its status from the same page without needing to contact us again.

Your Privacy Policy Questions

These are the questions we hear most often from account holders about how their data is handled on 798bingo. Each answer is specific to how our platform works.

We collect your name, email, mobile number and identity verification documents as required by local law. Payment references from GCash, Maya or InstaPay transactions are also logged to your account record.

We share data only with payment processors like GCash, Maya and InstaPay — and only the minimum needed to complete transactions. We do not sell your personal information to advertisers or unrelated third parties.

Submit a data-access request through live chat or the Help Centre ticket form in your account. Include your registered email or linked mobile number so we can verify your identity before releasing any records.

Yes. Once your account is closed and any legally required retention period has passed, we will anonymise or delete your data. Submit a deletion request via email or the in-account Help Centre ticket form.

We only store the transaction reference number and amount. Your wallet PIN, full GCash or Maya account credentials, and InstaPay banking details are never transmitted to or stored on our servers.

We use session cookies for lobby state and essential account functions, plus optional analytics cookies. You can disable non-essential cookies in your browser settings; core account features will continue to work normally.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

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